The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 7 days of delivery
Ship items back to me within: 14 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
All Clayshapes dishes, plates, platters, bowls and cups are dishwasher safe. But Clayshapes jewelry - pendants, earrings, brooches and rings - should not be exposed to excessive moisture - please don't wear these pieces while swimming or bathing as the glued connection between metal and clay will be degraded.
Most custom orders take 2-3 weeks to make, before shipping.
Please send me a message for details.